Your account keeps your balance, bonuses, Compass Points and limits in one place. Here is everything you need to sign in quickly and safely, whether you play on a laptop or a phone.
How to log in
- Open the site and tap Log in in the top-right corner.
- Enter the email address you registered with and your password.
- If two-step verification is switched on, type the six-digit code from your authenticator app or text message.
- Tick “Remember this device” on your own phone or computer to skip the code next time.
- You land in the lobby with your balance and active bonuses shown in the header.
New here? Registering takes about two minutes
- Tap Register and enter your email, a password and your mobile number.
- Add your full name, date of birth and UK address exactly as they appear on your ID.
- Choose a deposit limit — daily, weekly or monthly — or skip it and set one later.
- Confirm your email with the link we send you.
- Make your first deposit of £20 or more to unlock the 300% welcome match.
You must be 18 or over and live in the UK to open an account. We run automatic age and identity checks at sign-up, and you may be asked to upload a photo ID and proof of address before your first withdrawal.
Forgotten your password?
Tap Forgot password? under the login form and enter your email. A reset link arrives within a minute and stays valid for 30 minutes. Choose a new password of at least ten characters that you do not use anywhere else. For your security, withdrawals are paused for 24 hours after a password change.
Two-step verification
We strongly recommend switching on two-step verification under Account → Security. You can use an authenticator app such as Google Authenticator or Microsoft Authenticator, or receive codes by text message. Once it is enabled, nobody can sign in to your account without both your password and your phone.
Trouble signing in?
| Problem | What to do |
|---|---|
| “Incorrect details” message | Check caps lock, then reset your password. After five failed attempts the account locks for 15 minutes. |
| Verification code not arriving | Wait 60 seconds, check your signal, then tap “Resend”. Make sure your phone’s clock is set automatically if you use an app. |
| Account shows as closed | Your account may be in a time-out or self-exclusion period. It reopens automatically when the period ends. |
| Page will not load | Clear your browser cache or try the installed web app. |
If none of these helps, our team is available 24/7 through live chat — find the details in the Help Centre.
Staying safe
We will never ask for your password by email, text or chat. Always check that the address bar shows a padlock before entering your details, and log out when you use a shared device. Your account menu also shows your last five logins, so you can spot anything unusual.